K-TALK COMMUNICATIONS
Software products to create and convert technical documents

Frequently Asked Questions

  1. Why doesn't the ktalk macros installed in Word XP?
  2. Why doesn't the EquationImport macro work in Word 2000/XP?
  3. Why won't the TexPort macros install in Word 2000/XP?
  4. Why is the EquationImport macro only inserting one or two equations or no equation and then stopping?
  5. How do I edit equations converted by TexPort? How does TexPort work?
  6. I don't know LaTeX or TeX but I have to use it. Can I convert from Word to LaTeX format?
  7. Why aren't my citations and lists converted?
  8. What is this hand character appearing in my equations?
  9. What are the minimum requirements of your software?
  10. Does your software run under versions of NT/XP?
  11. Do you have Macintosh versions of your software?
  12. What does the term "equation part" mean?
  13. What is your return policy?
  14. What graphics format should I use for MathEdit equations that I want to insert into a Microsoft Word document?
  15. Can I purchase TexPort or Publishing Companion without purchasing the MathEdit equation editor?
  16. If I am importing from TeX/LaTeX into MathEdit, do I need to have a fully valid TeX/LaTeX file, with preamble, macros, and such?
  17. Is there an academic or volume discount for your products?
  18. Can I use MathType or Equation Editor on the output of TexPort?
  19. Do you have an anonymous FTP server?
  20. Do the K-Talk macros for TexPort work with non-English environments?
  21. How do I get rid of the Ktalk menu in Word 97?
  22. How do I uninstall the Ktalk menu from the Word 2000 menu bar?

Why doesn't the ktalk macros installed in Word XP?

After you installed mathedit and texport, word macro may not install to correct folder of word xp.

step to install new macro file, after installed mathedit and texport

  1. close MS word xp, make sure word xp is not running
  2. Please copy c:\mathedit\me32word2000.dot to c:\program files\Microsoft Office\Office 10\StartUp and replace the old file
  3. bring up MS word xp

Why doesn't the EquationImport macro work in Word 2000/XP?

Most likely the conversion package for WordPerfect 5 was not installed with the rest of Word. To install it, try to use File -> Open... on any .wp5 file. You will be prompted for your Word 2000 or Word XP CD. Follow the instructions given. After a successful installation, you should be able to use EquationImport without problems

Why won't the TexPort macros install in Word 2000/XP?

Microsoft has included macro virus protection in the latest versions of Word. This means that you must explicitly allow any installation of third-party macros. To do this, go to Tools -> Security. Select low security and click OK. Restart Word. You should now be able to install the TexPort macros. If this does not work, you can copy a file named me32word2000.dot from c:\mathedit to c:\Program Files\msoffice\office\startup.

Why is the EquationImport macro only inserting one or two equations or no equation and then stopping?

This is a known bug in our software. To work around it, make sure the directory/folder containing your file has a name limited to eight characters, with no spaces or special characters. Also, filename has to be in 8.3 format(limited to 8 characters) and no numbers(0-9), no - ,no space or any special characters. If you do this, you should be able to run TexPort again and be able to use the EquationImport macro.

How do I edit equations converted by TexPort? How does TexPort work?

TexPort converts TeX and LaTeX documents into an entirely editable Word document, including the equations. The basic procedure is to run the TexPort executable, which produces a document in an intermediate format. Then, within Word, one runs the included TexPort macros, such as EquationImport, to produce a Word document containing the elements of the TeX/LaTeX source. The equations are embedded objects which can be edited with our MathEdit equation editor. If the MathEdit OLE library has been correctly installed, double-clicking on an equation will automatically run MathEdit and open the equation.

I don't know LaTeX or TeX but I have to use it. Can I convert from Word to LaTeX format?

We do offer Publishing Companion, which is software for converting Word to LaTeX. However, the output of a document written in LaTeX will always be better than one converted from Word. The features of Word are not sufficient to produce high-quality technical documents.

Why aren't my citations and lists converted?

All versions of TexPort after 2.00 will convert list items to strings of the format "[LIST:ITEM]", "[BIB:ITEM]", etc. TexPort also includes a macro to convert these to the correct formatting. To include list and citations, you must run the listitem.main and bibitem.main macros. These can be found under Tools -> Macro... -> Macros. Then your lists and citations should be better formatted.

What is this hand character appearing in my equations?

Some characters used in equations are not in standard Windows fonts, and the hand character is substituted for some. If you would like to fix this, you can find the desired character using the Windows Character Map accessory. Copy the desired character to the clipboard. Then run MathEdit on your equation. Select Tools -> Fonts -> Math Characters, or press F8. Select the character you would like to replace with the one you copied from the Character Map accessory. Click Add. The substitution should now appear correctly in equations.

What are the minimum requirements of your software?

  • Windows 95 or above
  • 32MB of RAM (preferably more than 64MB)
  • 10MB of free hard drive space
  • Microsoft Word 97/2000/XP installed.

Does your software run under versions of NT/XP?

Yes. TexPort 2.50 runs on all flavors of Windows and Publishing Companion runs as a DOS / MS-DOS program within Windows. All included Word macros run under NT/XP as well.

Do you have Macintosh versions of your software?

No, our products are only available for DOS or Windows. However, documents converted by TexPort can be viewed and edited by Word for Macintosh. The included equations are converted to graphics files and hence cannot be edited with the Mac, but they can be viewed and printed.

What does the term "equation part" mean?

Each letter, digit, delimiter, or other symbol is a "part" of an equation. You can find out how many parts your equation has in MathEdit by selecting Demo -> Equation Size from the MathEdit menu after you create your equation. Generally, an equation that spans one line will have about 100 parts.

For example, the equation "1/2" has 5 parts: 1, 2, and / count for 3 parts. The other two parts are hidden codes representing the beginning and end of the fraction.

What is your return policy?

Since we offer trial conversions for TexPort and a full working demo for MathEdit, we do not accept returns. We do offer a full year of free technical support.

What graphics format should I use for MathEdit equations that I want to insert into a Microsoft Word document?

We suggest using the WMF (Windows Meta File) format in this case.

Can I purchase TexPort or Publishing Companion without purchasing the MathEdit equation editor?

No. Beside the fact that you may wish to edit your equations to look nicer within Word, MathEdit contains required code for translating LaTeX equations into embedded graphics for Word.

If I am importing from TeX/LaTeX into MathEdit, do I need to have a fully valid TeX/LaTeX file, with preamble, macros, and such?

No. The File -> Import command in MathEdit will understand files which just contain the relevant TeX/LaTeX code for your equation. You can then save this equation as one of many graphics formats.

Is there an academic or volume discount for your products?

We offer volume discounts for MathEdit and TexPort, but not for Publishing Companion. We also offer LAN/site licenses.

Can I use MathType or Equation Editor on the output of TexPort?

No. The format used by MathEdit is not the same as used by MathType or related products.

Do you have an anonymous FTP server?

Yes. It is at ftp.pageville.com, under /pub/ktalk.

Do the K-Talk macros for TexPort work with non-English environments?

We do not support languages other than English with our macros.

How do I get rid of the Ktalk menu in Word 97?

Go to Tools -> Customize. Select the Toolbars tab. Check the Menu Bar choice from the list. Click Reset.

How do I uninstall the Ktalk menu from the Word 2000 menu bar?

Go to Tools -> Templates and Add-Ins. Uncheck me32word2002.dot. Click OK.

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For additional information, or to place an order, contact:

K-Talk Communications, Inc. 709 Inner Circle, The Villages, Fl. 32162

phone: (614) 599-8196 fax: (941) 870-0707 or contact us by e-mail.

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